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Computer Issues

Troubleshooting and Help for You

Getting a Chromebook

You get a school Chromebook for each student in your family. (A cell phone isn't enough for classes!) To get a Chromebook, please send an email to our librarian Lilian Ventura.


If it is difficult or impossible for you to afford wireless access, Renton will let you use a district Wireless Access Point. To get district WiFi, fill out this form.

Finding Classes

If you're not sure where to go for classes:

  • Use your Chromebook to go to the Renton Schools homepage at
  • Then click on the button in the upper right that says “RSD LOGIN PORTAL"
  • From that page, click on “Google Classroom” and “Instructure Canvas” to get to class webpages. (Some teachers are using Google Classroom; some are using Canvas.)
  • To see your courses in Google Classroom, you may need to switch your Google account. To do this, click on the picture or letter in the upper right corner of the screen. From the menu that appears, select your school Google account. The address of your school account will look something like


Here is how to get to the RSD Login Portal, the hub for all of our computer tools:

Here is how to get to Google Classroom and Canvas, where you'll find your courses:

Here is how to get to both of your student email accounts:

This is an overview of the resources on the Talley website:

How to check out electronic books from the library while classes are remote:


In addition, the district has some clear, short videos that describe how to participate in online classes on their digital tools page.

Having Trouble?

If you have any technical issue with a school Chromebook, check the district hardware help page. If you still have questions — including trouble logging in — please fill out our computer help form and we'll help solve the problem.